Terms and Conditions - Patio Cleaning
Introduction
Welcome to our Patio Cleaning services. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by these terms.
Service Description
We offer comprehensive patio cleaning services that include sweeping, power washing, stain removal, and maintenance. Our team is dedicated to ensuring your patio remains clean, safe, and aesthetically pleasing.
Scope of Services
- Debris Removal
- Power Washing
- Stain Treatment
- Sealing and Protection
Payment Terms
Payment for services must be made upon completion unless prior arrangements are made. We accept various payment methods, including credit cards, debit cards, and bank transfers.
Pricing
Our pricing is based on the size of the patio, the level of cleaning required, and the specific services requested. Detailed quotes are provided upon request.
Late Payments
Late payments may incur additional fees. Continued non-payment can result in suspension of services until the outstanding balance is settled.
Scheduling and Cancellations
Appointments are scheduled based on availability. We strive to accommodate your preferred dates and times.
Rescheduling
If you need to reschedule, please notify us at least 48 hours in advance. We will do our best to adjust your appointment accordingly.
Cancellation Policy
Cancellations made within 24 hours of the scheduled service time may incur a cancellation fee to cover any preparatory work already undertaken.
Customer Responsibilities
Customers are responsible for maintaining access to the patio area and ensuring it is free from obstructions prior to our arrival.
Access Requirements
Ensure that gates are unlocked and any necessary permissions are obtained for patio access.
Pre-Service Preparations
Remove personal items and fragile objects from the patio to prevent damage during the cleaning process.
Liability and Insurance
We carry comprehensive liability insurance to protect against any accidental damage that may occur during service delivery.
Damage Policy
In the unlikely event of damage, please notify us immediately. We will assess the situation and take appropriate action to rectify any issues.
Safety Measures
Our team adheres to strict safety protocols to minimize risks associated with patio cleaning activities.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services.
Data Collection
We collect information such as your name, contact details, and service preferences.
Data Usage
Personal data is used to coordinate service delivery, process payments, and communicate with you regarding your service.
Dispute Resolution
In the event of a dispute, we encourage you to contact us directly to seek a resolution. If a resolution cannot be reached, disputes will be handled in accordance with the governing law.
Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which our services are provided. Any legal actions arising from these terms will be subject to the exclusive jurisdiction of the local courts.
Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated terms.
Intellectual Property
All content related to our services, including text, images, and logos, are the property of our company and are protected by intellectual property laws.
Termination
We reserve the right to terminate services with any customer who violates these Terms and Conditions. Termination will be communicated in writing, and any outstanding fees must be settled promptly.
Force Majeure
We are not liable for any failure to perform our obligations due to events beyond our control, including natural disasters, wars, or pandemics.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms and Conditions constitute the entire agreement between you and our company regarding the use of our patio cleaning services.
